Yes - we strive to ONLY use plant-based materials in our products, and are working on adding more Organic options. We only openly use polyester if it is RPET, which is polyester made from recycled water bottles.
Again, YES. Since we are a store that loves our planet, we are trying as hard as possible to minimize waste & promote sustainable practices! Inks used on the majority of our clothing are water-based. They are compliant with the Consumer Product Safety Improvement Act & are Oeko-Tex™ certified, which means that they are safe to print on children's clothing & reduce environmental waste. Meeting this standard ensures that our textile practices are socially and ethically responsible, from the beginning of the raw material harvesting phase to the completion of the end product.
YES - All of our products are sweatshop free. We only support WRAP certified suppliers. WRAP certification (Worldwide Responsible Accredited Production) is a globally recognized, third-party certifying body whose mission is to promote ethical, humane & lawful conditions in manufacturing facilities.
Absolutely not. We take pride in the fact that we are a company that embodies SLOW Fashion. We do not only create items that only stay in "style" for a month, and we don't create items with any "planned obsolescence". Our production practices are extremely lean to minimize waste. Not only that, but our items are made to order and are made to last. If there is a garment sitting in our warehouse for more than 30 days, it automatically gets donated to charity.
We try our best to source eco-friendly materials for our packaging and to minimize the packaging waste. We are working on alternative solutions to completely rid of any plastic. Although at the moment, all of our packaging is recyclable & biodegradable, and we always encourage you to reuse or recycle our bags.
Please be wary of washing and drying on a high setting, especially when the garment is 100% cotton, like most of ours. High-temperature washes can fade and crack the print, and high-temperature dryer settings can shrink the garment, as well as damage the print. Plus, skipping on the dryer helps the environment!
In order for you to prolong the life of your shirt, we suggest machine wash cold, inside-out, gentle cycle with mild detergent and similar colors. Use non-chlorine bleach, only when necessary. No fabric softeners. Tumble dry low, or hang-dry for longest life. Cool iron inside-out if necessary. Do not iron decoration. Do not dry clean.
Once your item has been shipped, you will receive tracking information. Please note that tracking information appears a few days after your item has been fulfilled.
If you didn't check out with an email address, you may not receive your tracking number. Reach out to us at firstname.lastname@example.org if you did not receive any tracking data.
YES - we do. The only countries we can not ship to at the moment are Cuba, North Korea & Iran, due to our manufacturer. We are hoping to deliver to these locations soon!
Please be aware that we are shipping from the US & UK. If you do not reside in either of these countries, delivery may take longer than anticipated.
Yes, you might have to pay customs fees depending on your countries laws. It is outside of our control unfortunately. We can not mark any orders as gifts or undervalue the item.
It may take anywhere from 2-7 business days to fulfill an order, although our average fulfillment time is 3 days. Shipping times are anywhere from 10-20 business days depending on your location.
For domestic orders, expect your item to be with you within two weeks. For international orders, delivery can range anywhere between 2-4 weeks.
Details of our return policy can be found here. Items need to be in their original condition (never washed or worn) in order to be returned.
If your item is in its original condition and has never been washed or worn, you are certainly able to exchange your item for a different size.
First, please email us at email@example.com if you need to make an exchange. You will have to front the shipping cost back to our warehouse, although we will cover the shipping cost of your new item.