FAQ

Sourcing

Yes - we strive to ONLY use plant-based materials in our products, and are working on adding more Organic options as well as more eco-friendly sweatshirt/outerwear options!

Again, YES. Since we are a store that loves our planet, we are trying as hard as possible to minimize waste & promote sustainable practices! Inks used on the majority of our clothing are water-based. They are compliant with the Consumer Product Safety Improvement Act & are Oeko-Tex™ certified, which means that they are safe to print on children's clothing & reduce environmental waste. Meeting this standard ensures that our textile practices are socially and ethically responsible, from the beginning of the raw material harvesting phase to the completion of the end product.

YES - All of our products are sweatshop free. We only support WRAP certified suppliers. WRAP certification (Worldwide Responsible Accredited Production) is a globally recognized, third-party certifying body whose mission is to promote ethical, humane & lawful conditions in manufacturing facilities.

Absolutely not. We take pride in the fact that we are a company that embodies SLOW Fashion. We do not only create items that only stay in "style" for a month, and we don't create items with any "planned obsolescence". Our production practices are extremely lean to minimize waste. Not only that, but our items are made (printed) to order. We never trash unwanted or unused items, and donate them to charity instead!

Packaging

Yes! We ship all of our items in paper mailers (or cardboard boxes). Our mailers arer made out of 100% recycled materials. These can be composted or recycled. There is no plastic involved in our shipping process.

Garments

Please be wary of washing and drying on a high setting, especially when the garment is 100% cotton, like most of ours. High-temperature washes can fade and crack the print, and high-temperature dryer settings can shrink the garment, as well as damage the print. Plus, skipping on the dryer helps the environment!

In order for you to prolong the life of your shirt, we suggest machine wash cold, inside-out, gentle cycle with mild detergent and similar colors. Use non-chlorine bleach, only when necessary. No fabric softeners. Tumble dry low, or hang-dry for longest life. Cool iron inside-out if necessary. Do not iron decoration. Do not dry clean.

Shipping

Once your item has been fulfilled and a label has been created for your item, you will receive tracking information.

It might take 2-5 days for your tracking information to update once we have a label created. This is because of the post office, and we are working on improving this lead time. If your item is stuck in pre-shipment for more than 7 business days, please contact us so we can resolve this issue for you.

If you didn't check out with an email address, you may not receive your tracking number. Reach out to us at info@educatedearthling.com if you did not receive any tracking data.

YES - we do. The only countries we can not ship to at the moment are Cuba, North Korea & Iran, due to our manufacturer. We are hoping to deliver to these locations soon!

Please be aware that we are shipping everything from our manufacturing site & warehouse in Los Angeles, California. 

No! Our International shipping prices now cover the cost of any customs fees, and can be delivered straight to your door instead of a Post Office pickup. We also provide you with detailed tracking information.

It takes 3-7 business days to fulfill an order on average. Shipping times are anywhere from 3-20 business days depending on your location.

For domestic orders, expect your item to be with you within two weeks. For international orders, delivery can range anywhere between 2-4 weeks.

Returns/Exchanges

Details of our return policy can be found here. Items need to be in their original condition (never washed or worn) in order to be returned.

If your item is in its original condition and has never been washed or worn, you are certainly able to exchange your item for a different size. 

First, please email us at info@educatedearthling.com if you need to make an exchange. You will have to front the shipping cost back to our warehouse, although we will cover the shipping cost of your new item. 

Shampoo/ Conditioner Bars

Yes, these bars are completely Vegan/Cruelty Free. They are also Earth Friendly, Responsibly Sourced & Handmade in the USA

The Regular shampoo bar is 2.4 oz

The Large shampoo bar is 3.0 oz

The conditioner bar is 1.7 oz

The Sodium Coco Sulfate is a mild cleanser and what makes the bars lather. Along the way, sulfates got a bad reputation for being unsafe. SCS is completely made from the fatty acid of coconuts (a renewable resource), not petroleum like SLS's. 

SCS has been deemed a safe ingredient by many environmental, cosmetic, and health watchdog groups. The molecules in SCS are large and cannot penetrate through the skin barrier, while SLS molecules are small and can get into your bloodstream. Once the lather is rinsed from your hair, the SCS goes right down the drain.

After intensive research, we have determined that SCS is the best for human health, clean and naturally shiny hair.

Yes, these bars are 100% palm oil free.

Yes, these bars are pH balanced with a pH of 7.0-7.2

Technique #1: Use The Bar Directly On Your Hair

- Gently rub wet the bar directly onto your hair from scalp to ends in a combing motion. Let it sit for 1-2 minutes, then rinse completely.

Technique #2: Create The Lather in Your Hands

- Rub the wet bar between your wet hands to create a nice lather. Using your fingers like a comb, smooth the lather along your hair. Let it sit for 1-2 minutes, then rinse completely. 

When conditioning the biggest mistake people make with the bars is not using enough. These bars rinse very clean and it is impossible to over condition with them. You should rub the bars in until you can run your fingers through your hair while still in the shower.

Contrary to traditional conditioners, it is okay to rub the conditioner on your scalp. We actually recommend it! The oils do not strip your hair, are extremely moisturizing, and rinse clean.

Yes, the shampoo bars are 100% Gluten Free

The conditioner bars are Not Gluten Free because of the wheat germ oil in them. If your skin is sensitive to gluten, we would recommend proceeding with caution!

Yes, these bars are 100% Paraben and Preservative free.

The essential oil blend for fragrance consists of less than 1% of the bar. If the bars aren't wrapped, the scent will dissipate very quickly. 

If you want an "unscented" bar, we would recommend purchasing our "simple fresh". If you run the bars under water for a minute, the fragrance will disappear quickly.

The Regular shampoo bars (2.4 oz) usually last 50+ washes, depending on length of hair and frequency of use.

The Large shampoo bars (3.0 oz) usually lasts 75+ washes, depending on length of hair and frequency of use.

The conditioner bars (1.7 oz) usually last 60+ washes, depending on length of hair & frequency of use.

Both bars must be kept out of standing water to prolong use. Use a soap lift to preserve the life of your bar.

These bars are handmade in a vegan kitchen, and left to cure in a room that is temperature and
humidity controlled. Because they are made in a kitchen setting, anyone with a severe nut allergies
should purchase these bars with caution due to potential cross-contamination.

One shampoo and conditioner bar is predicted to save you roughly 3 average-sized plastic shampoo/conditioner bars. 1 bar = 3 plastic bottles diverted. 

The Bars are wrapped in a waxy  bag that is 100% 
compostable/biodegradable.

The Labels are made from sugarcane and are 100%
compostable/biodegradable.

They are great for all hair types (including colored hair)

Cocoa Butter and Coconut Oil are both there to help moisturize your hair and scalp. These 2
ingredients also help protect colored/treated hair from losing the color too fast. 

Apricot Seed Oil, Hemp Oil, and Red Raspberry Seed Oil all protect your hair, help strengthen your strands, and promote hair growth, while preventing hair loss. Red Raspberry Seed Oil is also a sunscreen.

The clays are used in the bars for detoxification, coloring,
and to help hold the bars together. 

They do not collect bacteria. The  bars have coconut oil in them, which naturally kills bacteria.

Add a soap lift to your order to preserve the life of your bar.

Yes! ALL bars are a TSA-approved size. They are actually easier to travel with, in our opinion.

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